"Patient-Centred, by Design"
We aim to delight our clients and our clients' customers
by creating a culture of service excellence through patient-centred continuous improvement.
We are passionate about delivering the best possible service with minimal waste. Professor Chester pioneered patient-centred angina care and has 14 years’ front-line experience of developing and implementing a state of the art model that delivers high quality care that delights users and saves waste.
John Grieves from Continuous Improvement Services Ltd., has spent even longer in industry perfecting continuous improvement models to improve quality and efficiency. We have combined our expertise to create an innovative approach to service commissioning and design which we call Patient-Centred Continuous Improvement (PCCI)
A systematic approach to continuous improvement is the best way to ensure the CCG experiment succeeds. We can help you to deliver higher quality care at lower cost by enabling you to implement a whole system continuous improvement approach to patient-centred commissioning and provision.
We will help you: